Terms of service – Chabi Chic
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Terms of service

Terms of Sales

Article 1 - Field of application

These general conditions of sale (CI - aftersign"General conditionsrales ") s’Apply without restriction or reserve At all sales concluded between the company Chabi Chic, the seller on the one hand SARL with a capital of 10,000dhs, whose head office is located at 435 Sidi Ghanem 40,000 Marrakech Morocco industrial district, under the trade register number 59041, and any user (ci - after the "customer ») of the site www.chabi-chic.com (ci-after the " Site ») wishing to make a purchase.

These general conditions of sale are accessible at any time on the site and will prevail, if necessary, on any other version or any other contradictory document.

These general conditions of sale may be subject to changes.

Chabi Chic is reserve the possibilityto modify at any time without prior information from the customer its general conditions of sale. General conditionsModified sales ralesées can be opposed to the customer to count and for the duration of their online put for products ordered after their online.

Each purchase on the site is subject to all the clauses of the general conditions of sale applicable on the date of order of the order. The Customer can only validate his order after having read these General Conditions and having accepted them by checking the box dedicated for this purpose.

Chabi Chic Considera that by validating his order, the Customer duly read the general conditions of sale and accepts them without reServe.

The conditions applicable and opposable to the Customer are those in force at the time of the effective validation by the Customer of his order registered on the Site.

These general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable for store sales or by means of other distribution and marketing circuits.

Article 2- Object

The site allows "Chabi Chic " to offer The sale of’Object of crafts and decorations and accessories, cosmetics, delicatessen and all itemssignés and created by and for Chabi Chic.

-have the capacity to conclude this contract, that is to say to have the legal majority and not to be under supervision or curatorship.

- not to dolast to purchases in order to resell them.

Chabi Chic is a brand registered and protected by Moroccan laws. Chabi Chic Sarl can in no case be held responsible for abuses that third parties could make of it using the name "Chabi-chic.com »


These general conditions of sale are thus intended to govern:

  • The organization of legal relations between Chabi Chic and the customer.

  • The terms of sale between Chabi Chic and the Customer (order, delivery, etc.).

  • Article 2-products:

  • The products offered for sale by Chabi Chic are those which appear on the site, on the day of consultation of the site by the user and within the limits of available stocks.

  • In the event of unavailability of one of the products, the buyer will be informed as soon as possible.

  • The photographs and texts illustrating the products do not fall into the contractual field. If these photographs and/or texts presented a characterre erroné, the responsibility of Chabi Chic cannot be engaged of this chef.

  • The seller offers hand -made objects (textiles, ceramics, baskets, baskets, wooden utensils, jewelry, etc.) which can lead to the presence of variations in shades, shapes, finishes and discolorations that cannotbe considas defects, since in relation to their artisanal character "hand made» which makes them unique pieces

  • Article 3-Prix:

  • The prices are indicated in euros all taxes included including VAT and excluding delivery costs which remain the responsibility of the Internet user except mention or conditionsparticular
  • The prices indicated take into account the VAT applicable on the day of the order. If the VAT rate came to êbe changedé, these changes could be repierceés on the price of articles without the Internet user warned at the meadow

  • Any order placed on the site and delivered outside Morocco may be subject to taxes possible and customs duties which are imposed when the package reaches its destination. Chabi Chic is not required to check and inform the buyer of customs duties and applicable taxes.

  • The prices indicated on the site are guaranteed on the day of the order within the limit of available stocks unless important changes of charges and in particular VAT, and unless the manifest error of typography or omission.

  • The prices indicated do not take into account the shipping costs which will be invoiced in addition and will be specified to the buyer on the right summary of order, before final validation of his order.

  • Chabi Chic reserves the right, which the user accepts, to modify his prices at any time but the products will be billed on the basis of the prices in force at the time of the registration of the order, underserve nEANDED D

Article 4  ProcEstablishment and order methods

4.1 - Customer identification

To place an order, the customer must connect to the site. The site is accessible 24/7, subject to incidents affecting the level of services.

During his first order, the Customer has the choice between registration or direct order without registration. On the occasion of subsequent orders, the customer will be able to accesslast On his own, if he created one, entering his identifier and password.

The customer is entirely responsible for his identifier and password and undertakes to ensure its confidentiality.

4.2 - Placement of the order

The customer wishing to make an order select products on the site. Once the selection is made, the customer must click on the validation button. The basket is thus made up of the customer.

The order process takes place in 4 steps, following the validation of the basket by the customer:

  1. Order Summary:

The customer checks the content of his basket and can, if necessary, modify it, and/or provide an advantage code allowing him to benefit from an in progress offer on the site. Prior to the final validation of his order, the Customer has the possibility of making changes whenHe notes thatAn error appeared in the entry of the givenes.


  1. Express delivery: The customer will be notified of the delivery method offered to him and the price of the weight in force from the country of departure. which is subject to the local prices ofexpEdition of international carriers such as Colissimo, GLS, DHL etc ...Standard delivery: The customer will be notified of the delivery method offered to him and the price of the weight in force from the country of departure. You will be contacted by email to program an appointment with the delivery company.

  2. Payment :

Once steps 1 and 2 have been validated, the customer must select his payment method, and validate his payment.

  • Payment of purchases is made at the choice of customer:
    • With Paypal Checkout: Paypal is a secure means of payment that allows the customer to pay his order quickly without sharing their bank data with the sellers sites.
      • It is enough to have indicated them when creating your Paypal account. They are then encrypted and secured once and for all.

      • If the customer already has a PayPal account, he can use it on the site to pay for his purchases quickly and safely.

      • If the customer does not have a PayPal account, he can still choose this means of payment. When paying his order, the Customer is directed to a PayPal O pageù He informs his banking data (and chosen or not to create a PayPal account)

      • The flow will be made at the time of confirmation of the

    • By bank transfer made on the Chabi Chic bank account whose references and the RIB will be sent by email to the customer. The holder of the bank account must be the one who plays the order (name identity, first name and address). The order will be reserved for 72 hours from the validation of the basket and will only be confirmed The REstablishment of the turned amount.

  • Fight against fraud during payment:

Chabi Chic reserves the right to ask the customer to justify his identity, the place of his home and the means of payment used. A DEffective receipt of the said supporting documents Chabi Chic reserves the right to cancel any order.
Chabi Chic reserves the right to refuse to honor any order in the case o
ù There would be a dispute relating to the payment of a precedDen Order.

In case of unpaid regard regardless of the reason, an amicable lump sum allowance of 15  will be exigby Chabi Chic in addition to the amount of the invoice, increased byBit Billetby the banking establishment of Chabi Chic in the case où The amicable recovery would have remained unsuccessful within 10 days of current from the date of dispatch of the first request for recovery, that this letter be sent recommendedor by simple letter. The recovery will be made by contentious. The contents of litigation that would be brought to invoice the recovery firm involved in Chabi Chic directly to the Customer are independent of the amicable lump sum indemnity.

  1. Confirmation:

The order is firm for the Customer as soon as its order is validated, subject to the implementation of its" Right to retract»that it can exercise within fourteen (14) calendar days depending on the date of receipt or withdrawal of the order. In the case où This deadline expires on a Saturday, a Sunday or a holiday or a period, it is extended until the first next working day.

The customer who wishes to exercise his right of withdrawal must return the articles within the above -mentioned period, in their original, complete, new packaging.

The costs of returning the consecutive items for the exercise of the right of withdrawal are the responsibility of the customer.

Returned itemss in New condition will be the subject of a reimbursement within fourteen days deduced from the first shipping costs payable by the customer who renounces his purchase in addition to EUR 2 processing fees.

Products must be returned to the following addressBX-LOGISTIQUE AVENUE MAURICE BOUKAY 70180 DAMPIERRE on living room.


The validation of the order by the Customer and the payment of this one lead to The REstablishment of a confirmation email sent By Chabi Chic at the email address indicated by the customer.

The data communicated by the Customer and recorded by Chabi Chic when registering the order constitutes proof of transactions between the customer and Chabi Chic.

4.3 - Order monitoring and delivery

The customer chooses a delivery address necessarily located on the French territorythat or abroad. The customer is solely responsible for a delivery defect due to a lack of indication when ordering.


The seller will provide him with a tracking number which will allow him to follow the evolution of his order.


The amount of delivery costs depends on the amount of the order, the country, and the delivery method chosen by the customer. In any event, the amount of delivery costs is indicated to the Customer before the validation of the order


Delivery times may vary depending on the availability of goods that have been the subject of the order.

The delivery times are in working days and correspond to the average time for preparation and delivery of the order on the territory.

The delivery times run from the date of confirmation of the order by the seller.

In the event of late delivery, the order is not cancelede.

The seller informs the customer by email that the delivery will occur with delay. The customer may then decide to cancel the order and send to the seller a notice of cancellation of the order.

In the case où The order has not yet been expEdited during the receipt by the seller of the customer's cancellation notice, delivery is blocked and the customer is reimbursed for the sums possibly debited within fourteen days of receipt of the cancellation notice. In the case où the command has dWell was expEdited during the receipt by the seller of the customer's cancellation notice, the Customer can still cancel the order by refusing the package. The seller will then reimburse the amounts debited and return costs paid by the customer within fourteen days of receipt of the return of the complete refused package and in his original state.

Delivery in Morocco:

Delivery is provided by the company's competent servicesAramex.

Except in cases of force majeure, delivery times will be within the limits of available stocks, from 24 hours to 72h APRThis validation of the order. The responsibility of the company "Chabi Chic" cannot be engaged in the event of delay in delivery, for any cause whatsoever. Consequently, no compensation request, of any kind whatsoever, may be claimed by the Internet user.

Chabi Chic reserves the choice of the carrier and guarantees the right delivery of products. The risks of transport are the responsibility of the user from the release of the warehouse product.

The Internet user is required to check the condition of the packaging and the compliance of the product delivered, and to issue any reserve, if necessary, on the carrier's delivery slip.

Home delivery is not guaranteed for all cities in Morocco (only major cities).


Delivery in France and rest of the world:

Chabi Chic will make its best efforts to ensure that the order is prepared and given to the carrier within an average period of one (2) to five (10) working days from the day following that of the validation by the buyer of his order.

The distribution of the package is against the recipient's signature. In case of absence, an opinion is left to the recipient or by email or by phone. From the date mentioned on the passing notice, the recipient has 15 days to withdraw his package from the carrier's offices.

Chabi Chic offers standard and express delivery services, and Free Shipping Note that Central Europe does not include Switzerland which requires import duties and taxes not allowing free shipping


Delay / absence of delivery:

We work with fast and reliable international carriers, however, as in any shipping, that there can be a delay in delivery or that the product is getting lost. In the event of delay in delivery , the customer must inform Chabi Chic customer service. This information can be done by email at sav.chabichic@gmail.comChabi Chic will transmit the information to the carrier to trigger the opening of an investigation. This survey can last up to 21 days from its opening. If during this period, the product is found, he will be reacheminist immEditly in the buyer's home (in the majority of cases). If on the other hand the product is not found after the period of 21 days ofsurveyThe carrier considers the package to be lost. In this hypothesis, Chabi Chic will send you a replacement product at its expense. If the lost product (s) were no longer available at the time, Chabi Chic would reimburse you for the amount of these products. Chabi Chic declines all responsibility for the extension of delivery times due to the carrier, in particular in the event of loss of products or GROve.


Receipt of order :

At the REstablishment of the order, the buyer will check the conformity of the products revsUS in exenhancement of his order. Any anomaly concerning delivery (damage, non-compliance, missing product compared to the delivery slip, damaged packages, broken products, etc.) will have tobe impEnvailaly indicated on the delivery slip in the form of "handwritten reserves", accompanied by the buyer's signature. The buyer must at the same time confirm this anomaly by contacting the carrier at the time of delivery. The buyer must send a copy of this letter by email atcontact@chabi-chic.com

Unless LLocal, any claim not brought to the attention of Chabi Chic within 21 days of receipt of the products will be considered inadmissible, and the responsibility of Chabi Chic cannot be engagede.
Chabi Chic reserves the right to ask the buyer to return the non -compliant or damaged product to him.
In case of abnormal or abusive returns, Chabi Chic reserves the right to refuse to honor a subsequent order.



Chabi Chic undertakes not to communicate the personal data (name, address, telephone, email, etc.) or those relating to the payment which will have been provided to him to some third -party companies or organizations whether in the following cases:

- in the case of the fight against internet fraud

- As part of the associated services chosen by our customers (delivery, etc.) to facilitate a transaction or to resolve a possible dispute.

- in the hypothesis où Moroccan law imposes it.

- to respond to an injunction emanating from a court decision or legal authorities. By accepting the general conditions of sale, customers give their consent to the use, by lesmarrisiennes.com, of the personal data concerning them.

In order to provide a service that corresponds to the needs of its customers, Chabi Chic may have to collect data relating to The notorisummer and for the use of its own services. These data will then be used only on an anonymous and globalized basise.

Chabi Chic may be required to use the suitable technical means allowing him to personalize his services.

Users of the Chabi Chic.com site, whether they are already customers or not, have the right to access and modify the information preserved by Lesmarrisiennes.com concerning them. This right can êbe exercisedé by sending an email to serviceclients@chabi-chic.com. The user may cancel his registration for the newsletter and/or cancel the request for information relating to the products he has chosen.

Customer accounts and data are protected by a password. Internet users are the only ones responsible for preserving the confidentiality of their password and/or any information related to their profile. In case of forgetting their password, they must contact lemarrisiennes.com by email.


Article 6 - Intellectual ownership:

All the elements of the Chabi Chic site, whether visual or sound, including underlying technology, are protected by copyright, brands or patents.

They are the exclusive property of Chabi Chic Sarl. The Internet user who has a personal website and who wishes to place, for personal use, on his site a simple link directly referring to the Homepage of the Chabi Chic site, must require authorization from the company Chabi Chic Sarl.

On the other hand, any hypertext link referring to the chabi-chic.com site and in particular using the technique of framing, deeplinking, in-line linking or any other technique of deep link is in any event formally prohibited. In cases, any link, even tacitly authorized, must be withdrawn at simple request from the company Chabi Chic Sarl.


Article 7.1 - Responsibility:

The Chabi Chic site has, for all stages of access to the site, the order process, delivery or later services, only a means obligation. The responsibility of the site cannot be engaged for all drawbacks or damage inherents Using the Internet network, in particular a breakdown of service, an external intrusion or the presence of computer viruses, or any fact qualified as force majeure, in accordance with case law.

In addition, Chabi Chic gives off liability for any breach of his contractual obligations in the event of a force majeure or fortuitous, including, without this list being exhaustive, internal or external strike, fire, disaster, internal or external breakdown , and from any event preventing the proper execution of orders.

If the dispute relates to payment operations, the banking establishment or the third party in charge of the payment system may bebe consultedes.

Chabi Chic keeps the ownerbeen full and whole of their products sold until perfect payment of the main price, costs and taxes included.

Article 7.2 - Force majeure:

Chabi Chic will not be responsible for the total or partial non-execution of his obligations under this contract, if this non-execution is provoked by an event constituting force majeure, recognized as such by case law.

The parties agree that they will have to consult as soon as possible in order to determine together the methods of execution of the order during the duration of the case of force majeure.

Beyond a period of one (1) months of interruption due to force majeure, the parties will be released from their obligations towards each other.

Article 7.3 - Partial non -validitis:

If one or more stipulations of these general conditions of sale are held for non-valids orclaras such in application of a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their strength and their bearingse.

Article 7.4 - Contract of the contract:

These general conditions of sale and the summary summary transmitted to the buyer form a contractual set and constitute all of the contractual relations between the parties. In the event of a contradiction between these documents, the general conditions of sale will prevail.

Article 7.5 - Competent applicable lawyer-jurisdictions:

These general conditions of sale are governed by Moroccan law. For all disputes relating to this contract between Chabi Chic and a surfer, the Marrakech Commercial Court will be the sole competent.